Privacy Policy
Last Updated: December 2025
Rooted In Sincerity, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, communicate with us, or use our services within the United States.
Our services are intended for U.S.-based users only.
1. Information We Collect
Information You Provide to Us
We collect personal information that you voluntarily provide, including but not limited to:
- First and last name
- Email address
- Phone number
This information is collected when you:
- Submit a contact or inquiry form
- Schedule a call or consultation (e.g., via Calendly or similar tools)
- Sign up for emails or marketing communications
- Communicate with us by email, phone, or text
- Become a client or request services
Automatically Collected Information
When you visit our website, we automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and interactions
- Referral or exit pages
This information is collected through cookies, pixels, and similar tracking technologies.
2. Cookies & Tracking Technologies
We use cookies, pixels, and tracking technologies to operate, analyze, and improve our website and marketing efforts.
Tools We Use
- Google Analytics (via Google Tag Manager)
- Meta (Facebook/Instagram) Pixel
- Klaviyo tracking and email pixels
Cookie Consent
When you visit our website, you will see a cookie banner that allows you to accept cookies or reject non-essential cookies. If you reject cookies, analytics and marketing technologies will be disabled where reasonably possible.
Essential cookies required for basic site functionality remain enabled. You may also manage cookies through your browser settings.
3. Email, SMS & Communications
We communicate with users via:
- Phone calls
- SMS/text messages
These communications may include:
- Responses to inquiries
- Appointment confirmations and reminders
- Service-related communications
- Newsletters, updates, and marketing messages
Marketing Consent
Users who receive marketing emails or text messages have explicitly opted in. You may unsubscribe at any time by clicking the unsubscribe link in emails, replying STOP to SMS messages, or contacting us directly.
4. Payments
Payments for services are processed through Stripe using secure payment links or invoices. We do not store or process payment card information on our website or servers.
5. Health & Sensitive Information
We do not collect health or medical information through this website.
If health-related or sensitive information is required as part of our services, it is collected verbally or through secure third-party platforms such as Malla, a HIPAA-compliant client management system.
This website itself is not a HIPAA-covered platform.
6. Third-Party Services & Platforms
We use trusted third-party providers to operate our business, including:
- Google Analytics / Google Tag Manager
- Meta (Facebook/Instagram)
- Klaviyo (email marketing)
- Stripe (payments)
- Scheduling tools (e.g., Calendly)
- Google reCAPTCHA
- Malla (secure client portal and management)
These providers receive only the information necessary to perform their services and are contractually obligated to protect your data.
7. Advertising & Remarketing
We may engage in advertising and remarketing activities, including showing ads to users who have previously visited our website.
You may control advertising preferences through cookie settings, browser controls, or ad preference tools provided by platforms such as Google and Facebook.
8. Affiliate Links
Some links on our website may be affiliate links. If you make a purchase through these links, we may earn a commission at no additional cost to you.
Affiliate relationships do not influence the content or recommendations we provide.
9. Data Sharing
We do not sell your personal information.
We may share information only:
- With trusted service providers who help us operate our business
- To comply with legal obligations
- To protect our rights, property, or safety
10. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
11. Your Privacy Rights (U.S. Users)
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Withdraw consent for marketing communications
Requests can be sent to contact@rootedinsincerity.com. We may retain certain information as required by law or for legitimate business purposes.
12. California Privacy Notice (CalOPPA)
In accordance with the California Online Privacy Protection Act (CalOPPA):
- Users may visit our website anonymously
- Our Privacy Policy link is accessible from the homepage
- We disclose how personal information is collected and used
- At this time, our website does not respond to “Do Not Track” signals
13. Children’s Privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13.
14. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
15. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
16. Contact Information
Rooted In Sincerity, LLC
contact@rootedinsincerity.com
United States
